Software is only as good as its help function. You are developing software, and the manual is no longer up-to-date?

We

• show you solutions to ease your customers’ approach to the software and clearly guide them in its use.
• create context-sensitive help texts, software references and screencasts.
• create online help, training materials and software references from a single source (single source publishing).
• structure the content according to the principle of „topic-oriented-writing“.
• create online help as an app for mobile devices.

You need to train your support staff and customers, but don’t have the time to take care of the training materials?
We

• create presentations and training documents on the basis of an existing manual or parallel to a new one.
• analyse the target groups and prepare the learning objectives.
• design exercises for workshops and create a solutions section for the trainer.
• convert training content into engaging e-learning applications for various media.

You want to make it easier for your customers to get started with a quick guide? You want to use a short manual as advertising material at trade fairs?
We

• advise you on various options available for the creative and individualized design of quick reference guides.
• reduce your instructions down to the most important information, keeping the target group in mind.
• create your quick guide with little or no text.

You want to convey information mainly with pictures? You want to do away with text completely and save on translation costs?
We

• analyse all information in a manual and develop a concept for its conversion into pictures.
• create all necessary pictures according to your style specifications.
• create minimal text and textless quick reference guides.

You need your documentation not only electronically, but also on paper?
We

• prepare all data for printing.
• organise the entire printing process - regardless of format and run.
• ensure colour accuracy in your documents through colour management.

You need your documentation in many languages? You lack the resources for managing the translation process?
We

• organise the entire translation process for you.
• prepare the files for the translation tools and convert the translated files back to your chosen format.
• find the right translators.
• output the translations as print-ready data.
• deliver translations for all of the world’s languages.