Smart Information is the technical documentation of the future. How will it look and function? How will it be made available to the users of your products?
For example, when the maintenance interval of a pump expires, the technician needs the information about the upcoming maintenance of this pump. He doesn’t need the table of contents of the maintenance manual for the complete machine or a cryptic error message when the pump has failed. He needs a timely message on his cell phone and a link to just that maintenance job. If necessary, also the tool and spare parts list.
What do you need to consider and what processes do you need to go through to get smart information?
If you want to rethink your technical documentation, contact us. We will be happy to discuss the possibilities with you and provide solutions.