Technical documentation consulting

Legally compliant and in accordance with standards.

Operating instructions and instructions for use are the bridge between your product and the users. If the information conveyed in them is unclear, if they lead to incorrect operation and if people are harmed as a result, then legal consequences become unpredictable. We will be happy to advise you on the standards that your technical documentation must comply with. We can also advise you on the basic features and principles of legally compliant technical documentation.

Tidy up what has grown.

Documents in technical documentation have longevity. They need to be maintained. Day-to-day business demands pragmatic solutions. Every revision leaves a trace. Every adaptation creates cross-effects. We have experience in merging evolved documents from different sources and unifying different documentation concepts.

We can advise you on cleaning up and optimizing your document structure and getting rid of out-of-date technical documentation. We can check your operating instructions and instructions for use for discrepancies and inconsistencies. We can develop an up-to-date documentation concept for you. So that your technical documentation remains lean, up-to-date and legally compliant in the future. And becomes less labor-intensive.

Set up the right editorial system.

Every task needs suitable tools. Not every tool is suitable for every task. This also applies to technical editing. We have extensive experience in working with various editors and editorial systems. We will be happy to advise you on selecting the right tools for your needs. From desktop applications to content management systems (CMS). We help you establish selection criteria so you get what you actually need. Efficient tools for your technical writing.

Build an editorial team.

The more products you offer, the greater your need for technical documentation becomes. Very quickly, the person assigned to the task can no longer handle it alone. As a consequence, you need to set up a technical documentation editorial team. But what is the best way to do this? How do you make the transition from sole responsibility to a team? We will be happy to advise and guide you through this process. Our experienced editors can cover your peak loads so that new structures can be created while day-to-day business continues.

Metadata.

Digitization is increasing the amount of available information. Metadata is the only way to provide targeted access to the technical documentation for your products. We advise you on the topic of metadata in technical documentation so that your customers no longer have to dig through mountains of PDF files using full-text searches.

Electronic Nameplate.

If you have implemented a metadata concept, then you are ready for the next level of precisely fitting digital operating instructions and user manuals for your products. We advise you on the introduction of the Electronic Nameplate into your technical documentation. So that your customers no longer have to search for lost paper. Mobile and digital: the electronic nameplate in technical documentation.

Advice for start-ups.

You are planning to enter the market and do not yet have a coherent concept for instructions for use or operating instructions? Start-ups in particular sometimes overlook the fact that technical documentation is a part of the product which, like everything else, requires a structured approach and development time before it is ready for the market.

As a start-up, you need to develop, describe and establish all your processes. We help you design and build your technical documentation in parallel with product development. So that everything is available right at the point when your products are launched on the market.